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Ordering Information

CC Bosal
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Order and Return Policies

Thank you for shopping at California Classics. We look forward to working with you and will continue to offer help long after your purchase. Have a question? Please email or call us. We are always happy to offer suggestions, referrals or help in selecting and obtaining critical gear or media. CC is in the Pacific Time Zone.

We never ship gear that is damaged. Specify postal insurance to protect your investment. If a package is lost or damaged in transit, we hope that customers have opted for insurance; we are not responsible for damage sustained in transit. If there is a discrepancy in creative interpretation of custom gear or sizing, we will do whatever we can to make it right. However, we cannot accept returned personalized or used items.

The consulting process is paramount to being "on the same page" for the final product. In general, we offer store credit or gift certificates on approved returns. The customer covers shipping costs unless the item is being adjusted or replaced. We also suggest using Delivery Confirmation in the USA and insurance on all shipments.

Handwork takes the time it takes. Custom-made items are dependent upon: material availability, the weather, the functional health of the maker and the maker's backlog at the time of order. Please allow time for proper production of gear. We will do our best to give you an accurate estimate of when your order will be ready, but these estimates are subject to change.

Order cancellation: We understand that special circumstances may force you to cancel an order. Our response to cancellations will vary at our discretion, and will be based on factors such as timeliness of cancellation, what stage any work is in, and the ordered item. Cancellations will be considered on a case-by-case basis. Custom work is non-refundable.

Since 1994, we have always worked with our customers for positive, long-term relationships. If you have any questions regarding our policies, please contact us at info@calclassics.net

Remember - dealing with horses is wonderful, but they can be unpredictable. Gear can only be as safe as it is sized, adjusted, used, and maintained properly.
Participate at your own risk, but enjoy.

  C o n t a c t  U s

California Classics
6180 N. River Rd.
Paso Robles, CA 93446
By appointment only since this is our home at the ranch.

Phone: 805-434-3858

e-mail: info@calclassics.net

 

paypal

mastercard visa discover amex

We can also accept company/personal checks once cleared as well as U.S. postal money orders.
Please contact us for details before sending a check.

For your protection: If you would like to purchase via credit card, PLEASE call Dorothy or Aaron or send 2 e-mails with the number broken into two pieces and the expiration date, name on the card and billing address (if different from the shipping address).


CC will exchange any CC made item etc. If it is a consignment item, we can't accept returns.


We Ship Worldwide! 
Please contact Dorothy or Aaron for details.

Gift Certificates are available in any amount requested!
(PLEASE let us know if this order is a gift so we can keep it a secret)
Gift wrapping is available.
California Classics will exchange any item returned within two weeks of receipt in unused condition for
store credit or a gift certificate.


CC Bosal
Welcome. Bienvenido. Thanks for stopping in for a visit.
We're here for you & your horse.


Have questions or need information?
You can email us at info@calclassics.net or call us at 805-434-3858.
If you are calling and we are out, please leave a message and we will get back to you as soon as we can.


Unless otherwise specified, all information and screens appearing on this Site including documents, services, site design, text, graphics, logos, images and icons, as well as the selection and arrangement thereof, are the sole property of Dorothy L. Rogers, Copyright © 1996-2014. All rights not expressly granted herein are reserved. Except as otherwise required by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner.